HCL Freshers And Experienced Walk In On 16th Feb 2024

HCL Tech Walkin for OTC-Collections at Bangalore on 16th Feb 24.We are looking only Order to Cash- International Collection Experience background candidates.Candidates who can join immediately or 1 month of notice period are preferred.Excellent communication skills.We need candidates who can join with us with in 30 Days.

Key Role Tasks and Activities:
Collection of all accounts in the portfolio following the defined collection strategy and accountability of aged receivables as per defined metrics/SLAs
Implementation of credit/account management, ascertainment of the payment patterns and, if necessary, implementation of corrective measures.
Accountability for debt and cash targets achievement on a quarterly/monthly basis
Full compliance with all associated internal and Sarbox controls
Written / oral communication on open balances + reconciliation of accounts for portfolio.
Assignment of correct risk categories for portfolio and agreement on payment plans in alignment with Risk team and Collection management.
Correct handling of UMCC as per ICMP guidelines
Timely and correct dunning process + handover of insolvent customers/ customers unwilling to pay to legal collections.
Implementation of service stops/ remove stops according to process.
Entry /resolution activities of /for queries (with regard to collection activities) with communication to customer
Participation in month end reporting closing activities in alignment with ICMP
Point of escalation for team members for complex issues.
Mentor for team, supporting and coaching on an ongoing basis.
Detection and help for process improvement opportunities for collection + system improvements.