HCL is hiring graduates for International US customer support voice role.HCL Technologies Limited, HCLTech (formerly Hindustan Computers Pvt. Limited), is an Indian multinational information technology (IT) services and consulting company headquartered in Noida. The founder of HCLTech is Shiv Nadar. It emerged as an independent company in 1991 when HCL entered into the software services business. The company has offices in 52 countries and over 225,944 employees.
Role & responsibilities:Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.
Preferred candidate profile-12th Pass/Grad/Under-Grad.Fresher /Exp candidates can apply.BA.LLB or Law background candidates are not eligible for this role.Candidate should be willing to work in Night Shifts.Required good communication skills.
Perks and benefits:5 days working,2 rotational week off,Both side cabs,24*7 Shifts,Hybrid work mode,Profile – International Voice, Customer Support,RNR as per performance,Overtime pay also if you will perform overtime as per business requirements.
