HCL hiring – FRESHERS 24th Jan 2024 – 11 am for O2C / OTC / ORDER MANAGEMENT / International Voice & Semi Voice process – (2021-2023) passed candidates @ Sholinganallur ELCOT campus.ONLY 2021, 2022, 2023 PASSED CANDIDATES (without standing Arrears) ARE ELIGIBLE TO WALKIN.Qualification : Graduation compulsory (Without any standing arrear’s)
Roles and Responsibilities:Monitor customer accounts and identify outstanding debts and take timely action to encourage customer for timely payments.Processing , Verifying & Posting Receipts for Goods sold and Service Rendered.Generating reports and statements for internal use. Performs customer account reconciliation, including research of unapplied cash and credits to aid in dispute resolution.Maintaining records regarding payments and accounts statuses.Researching and resolving customer discrepancies.Co-ordinating with other internal & external stakeholders to address customer queries.Ensure accurate, timely and appropriate responses to disputes within defined turnaround time requirements defined by managements.Engaging in ongoing educations opportunities to update job knowledge.Attention to detail and Strong analytical skills to solve customer queries.Ability to build relationships with clients and internal departments.Rounds of interview : HR Screening, Versant Test and Operations Interview.Versant Test – Bring your Head phones with you to take up the versant test.
Perks and Benefits: Cab provided (chargeable),International Trainers,World class exposure,Excellent working environment,Salary – Best in industry,Shift – Flexible with any shifts (Night).40 Openings.
