Genpact Ahmedabad Virtual Drive for Non Voice on 1st Feb.We are inviting applications for the role of Process Associate, Content Moderation – English .We’re looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment. Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment.
Responsibilities • Provide resolution to maintain standards of quality. • Review content and provide resolution based on prescribed guidelines. • Recognize trends and patterns and raise issues timely. • Provide insights to help improve the support to the users. • Maintain a thorough understanding of process and policies. • Provide excellent customer service to our customers.
Qualifications we seek in you Minimum qualifications • Any Graduate (PG an added advantage) • Freshers are eligible. • Fluent in English Language
Preferred qualifications • Effective probing skills and analyzing / understanding skills. • Problem solving skills with customer centric approach. • Must be able to work on a flexible schedule (including weekend shift work)
 Interview On 1st Feb 2024 For Any Graduate Freshers And Experienced){kind=link}
 Interview On 1st Feb 2024 For Any Graduate Freshers And Experienced){kind=link}