Genpact hiring Any Graduate with 00-03 years experience for Process Associate , Non-Voice- English Language at Ahmedabad.We’re looking for someone with strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment.Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment.Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage.
Responsibilities
Provide resolution to maintain standards of quality.
Review content and provide resolution based on prescribed guidelines.
Recognize trends and patterns and raise issues timely.
Provide insights to help improve the support to the users.
Maintain a thorough understanding of process and policies.
Provide excellent customer service to our customers.
Qualifications we seek in you
Any Graduate (PG an added advantage)
Freshers are eligible.
Fluency in English Language
Preferred qualifications
Effective probing skills and analyzing / understanding skills.
Problem solving skills with customer centric approach.
Must be able to work on a flexible schedule (including weekend shift work)
 Drive On 20th Mar 2024 For Freshers And Experienced){kind=link}
 Drive On 20th Mar 2024 For Freshers And Experienced){kind=link}