💼 Kickstart Your Career with Genpact! Genpact is conducting a Walk-in Interview for Customer Service – Voice Roles on 25th February 2025 in Gurgaon. This is a great opportunity for freshers & experienced candidates to join a leading global company!
Job Details:
- Company: Genpact
- Role: Customer Service – Voice Process
- Qualification: Any Graduate
- Experience: Freshers & Experienced Candidates
Time and Venue
25 February , 11.30 AM – 2.00 PM
Venue: Genpact Office Ground floor, Sec-18, Plot 22A&B, Gurgaon
Responsibilities
- Respond to customer queries and customer’s concern
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies
- Reproduce customer issues and escalate product bugs
- Provide excellent customer service to our customers
- You should be responsible to exhibit capacity for critical thinking and analysis.
Qualifications we seek in you
Minimum qualifications
- Graduate (Any Discipline except Law)
- Freshers are eligible (Undergraduates/pursuing/result awaited candidates are not eligible)
- Candidates upto 3-year experience in voice process are eligible
Preferred qualifications
- Effective probing skills and analyzing / understanding skills
- Excellent proficiency with written English and with neutral English accent
- You should be able to work on a flexible schedule (including weekend shift)
Note: Please carry below documents with you:
- 3 copies of updated resume
- 3 Passport size photographs
- Original Aadhar card
- 2 copies of Aadhar card
Why Join Genpact?
✨ Work with a globally recognized company
✨ Competitive salary, incentives & perks
✨ Career growth & learning opportunities
🚀 Don’t miss this opportunity! Walk in with your updated resume and grab your dream job!
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