Genpact Walk-in Drive | Technical Support Chat | Warangal | 15th Feb 2025
💼 Looking for a career in Technical Support? Genpact is hiring freshers for Technical Support Chat roles in Warangal! If you have strong communication skills and a passion for customer support, this is your chance to kickstart your career with a global leader.
Job Details:
📌 Company: Genpact
📌 Role: Technical Support Chat
📌 Location: Warangal
📌 Qualification: Any Graduate
📌 Experience: Freshers welcome
📌 Interview Date: 15th February 2025
📌 Interview Mode: Walk-in
Responsibilities:
- Respond to customer queries and customer’s concern
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies
- Reproduce customer issues and advance product bugs
- Provide excellent customer service to our customers
- You should be responsible to exhibit capacity for critical thinking and analysis.
- Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
Qualifications we seek in you
Minimum qualifications:
- Graduate (Any Field except Law)
- Fluent in English
- Only Freshers are eligible (2019/2020/2021/2022/2023/2024 PASSOUTS)
Preferred qualifications:
- Effective probing skills and analysing / understanding skills
- Analytical skills with customer centric approach
- Excellent proficiency with written English and with neutral English accent
- You should be able to work on a flexible schedule (including weekend shift)
Note: Please carry below documents with you:
- 3 copies of updates resume
- 3 Passport size photographs
- Original Aadhar card
- 2 copies of Aadhar card
