Genpact Virtual (Zoom) Drive On 17th Feb 2024 For B.Com,MBA

Genpact hiring B.Com,MBA with 02-06 years experience for Process Developer, Order to Cash  position at Noida.Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and industry expertise to deliver disruptive business outcomes – an approach we call Lean DigitalSM.

Responsibilities : 
In this role, you will be responsible for activities related to O2C domain
• Issue and review draft billing and if correct, submit to appropriate account contact for approval.
• Prepare live client billing including any support documentation and send to client.
• Follow up on customer/internal disputes, customer questions and working between departments to get a resolution.
• Timely and effective communication with internal departments (like sales, Operations, Credit teams) for issue resolution.
Client & Internal Relationships:
• Support Manager in preparing and delivering work to clients and colleagues.
• Work closely with internal teams as needed, including managing discrepancy process with account/media teams.
• Engages with all work-related contacts in a professional & respectful manner
Strategic Thinking:
• Ensure key information is provided to team regarding any issues, internal agency issues, changes in account status, etc.
• Demonstrates active listening skills and ability to apply learnings over time
• Takes clear ownership of assigned tasks
Communications Skills:
• Expresses oneself clearly and concisely in oral communications
• Writes in a clear, compelling, and concise manner
• Organizes ideas and information logically and sequentially
Minimum qualifications
• B.Com graduation (MBA – Finance preferred),Openings – 17
• Relevant work experience in Order to Cash, preferably in Media Industry