Join the Genpact revolution and shape the future of customer service!
Genpact is hosting a Mega Virtual Hiring Drive for Customer Service roles in Ahmedabad, exclusively for freshers with fluency in English and Hindi. If you’re passionate about solving customer problems, have a knack for communication, and are ready to kickstart your career with a global leader in business process management, this is your chance! Don’t miss the opportunity to become part of a team that’s transforming industries with AI, automation, and digital innovation.
📢 Job Overview:
- Role: Customer Service Executive (Voice – English + Hindi)
- Experience: 0 Years (Freshers only)
- Location: Ahmedabad (Work from Office)
- Shift: Rotational (including weekends)
- Employment Type: Full Time, Permanent
- Industry: BPM / BPO
- Department: Customer Success, Service & Operations
- Compensation: Not Disclosed
📍 Virtual Interview Details:
- Date: 27 June 2025 (Friday)
- Time: 12:00 PM – 1:00 PM
- Platform: Microsoft Teams
- Meeting ID: 498 661 402 346 0
- Passcode: jv7nJ6nx
- Note: Please keep your e-Aadhar card ready during the interview.
📝 Job Responsibilities:
- Handle customer queries and concerns with empathy and clarity.
- Support data collection for account recovery.
- Understand and follow client policies and procedures.
- Escalate product-related bugs effectively.
- Deliver exceptional customer experiences.
- Apply analytical thinking and exhibit professionalism.
🎯 Eligibility Criteria:
- Education: Any Graduate (except Law)
- Language: Fluency in English and Hindi is mandatory
- Freshers only (0 years of experience)
- Strong communication and critical thinking skills
- Willing to work in flexible/rotational shifts (including weekends)
🚀 Why Join Genpact?
- Be at the forefront of AI, automation, and digital transformation
- Gain hands-on experience and mentorship
- Work with 140,000+ professionals globally
- Inclusive, values-driven culture focused on innovation
- Fast-track your career growth with a Fortune 500 company
⚠️ Important Notice:
Genpact does not charge any fees or require purchase of equipment/training kits. Beware of job scams.
