💼 Genpact is Hiring: Virtual Drive for Collections – Voice Process (Commerce Graduates Only)
Are you a commerce graduate or postgraduate looking to launch your career with a leading global professional services firm? Here’s your chance!
Genpact is conducting a Virtual Walk-In Drive on 23rd April 2025 for Collection Voice Process roles in Hyderabad. If you’re an energetic individual with strong communication and accounting skills, this opportunity is perfect for you.
đź“… Drive Details
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🗓️ Date: 23rd April 2025
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đź•’ Time: 11:30 AM to 1:00 PM
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📍 Location: Virtual Interview via Microsoft Teams
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Shift: Night Shift
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Job Location: Uppal, Hyderabad
📞 Microsoft Teams Interview Access:
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Meeting ID: 416 690 042 807 7
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Passcode: ma69gL2c
⚠️ Note: Keep your Original Aadhaar card & E-Aadhaar card ready during the virtual interview.
🔑 Key Responsibilities
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Handle collections on past due invoices and invalid deductions
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Resolve disputes via email and phone support
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Investigate issues using ERP systems and collaborate with internal departments
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Recommend automation/process improvements
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Maintain daily reports of assigned portfolios
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Execute effective collection strategies
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Provide high-quality customer service
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Escalate unresolved issues to senior staff or management
âś… Skills & Qualifications
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Education:
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UG: B.Com, BBA/BMS
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PG: M.Com, MBA (Finance)
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Required Skills:
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Excellent verbal and written communication skills
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Strong accounting knowledge
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Effective probing and analytical skills
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High energy levels & adaptability
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Good customer handling and resolution mindset
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đź’ˇ Why Join Genpact?
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Work with a global industry leader
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Opportunity for growth in Finance & Accounting operations
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Work in a dynamic and collaborative environment
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Learn from the best in the business