💼 Genpact is Hiring: Virtual Drive for Collections – Voice Process (Commerce Graduates Only)
Are you a commerce graduate or postgraduate looking to launch your career with a leading global professional services firm? Here’s your chance!
Genpact is conducting a Virtual Walk-In Drive on 23rd April 2025 for Collection Voice Process roles in Hyderabad. If you’re an energetic individual with strong communication and accounting skills, this opportunity is perfect for you.
📅 Drive Details
-
🗓️ Date: 23rd April 2025
-
🕒 Time: 11:30 AM to 1:00 PM
-
📍 Location: Virtual Interview via Microsoft Teams
-
Shift: Night Shift
-
Job Location: Uppal, Hyderabad
📞 Microsoft Teams Interview Access:
-
Meeting ID: 416 690 042 807 7
-
Passcode: ma69gL2c
⚠️ Note: Keep your Original Aadhaar card & E-Aadhaar card ready during the virtual interview.
🔑 Key Responsibilities
-
Handle collections on past due invoices and invalid deductions
-
Resolve disputes via email and phone support
-
Investigate issues using ERP systems and collaborate with internal departments
-
Recommend automation/process improvements
-
Maintain daily reports of assigned portfolios
-
Execute effective collection strategies
-
Provide high-quality customer service
-
Escalate unresolved issues to senior staff or management
✅ Skills & Qualifications
-
Education:
-
UG: B.Com, BBA/BMS
-
PG: M.Com, MBA (Finance)
-
-
Required Skills:
-
Excellent verbal and written communication skills
-
Strong accounting knowledge
-
Effective probing and analytical skills
-
High energy levels & adaptability
-
Good customer handling and resolution mindset
-
💡 Why Join Genpact?
-
Work with a global industry leader
-
Opportunity for growth in Finance & Accounting operations
-
Work in a dynamic and collaborative environment
-
Learn from the best in the business
