Genpact Released Job Openings On 30/11/2022.With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people
Vacancy Details:
Genpact Recruiting Any Graduate/MBA with 01+years experience for Senior Manager position.Complete Details for the Senior Manager as follows.
Important Details :
- Location :Bangalore
- No of Vacancies:Not Disclosed By Recruiter
- Details of Salary:Not Disclosed By Recruiter
- Opening date for online Application: 30/11/2022
- Mode of application :Online
Job Description/Skills Required
- Works with Ops leads, Vertical Leads and customers to design, implement and drive Value Generating [VG] roadmaps and/or Transformation Roadmaps (Digital and Analytics Included); • The Digital tools adoption framework for all tools as defined above and ensure adherence of adoption plans to the framework • Track and report adoption program status and usage status on a regular basis to leadership • Identify potential risks to the success of a tool roll-out or its adoption and address the same energetically by involving the right partners at the right time • Working closely with Operation and Functional Teams to identify process bottlenecks, conduct root cause analysis and implement process improvements & digital solutions across the business or organization; • Champions/ambassadors/evangelists with the best ammunition to drive adoption within their teams • Build detailed communication plans and work with significant communication and design teams to deliver impactful creative output, and ensure timely adherence to those plans • Help build critical issue points for the end customer to call out issues. Identifying risks/challenges and developing mitigation plans to ensure a smooth and detailed operation. Drives continual improvement projects within the process to ensure better efficiencies. • Custodian of user experience – Use adoption data and feedback around the user experience of these tools to generate insights around enablers and barriers for adoption, insights to refine the adoption plan as also ensure these are incorporated into the tool for improvements
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