Genpact Mega Virtual Drive for Voice (English & Hindi) on 25th November 2023 (Saturday)
Zoom ID: https://genpact.zoom.us/j/8309962994
Time: 11:00 PM to 01:00 PM
Location: Hyderabad
Shift: Flexible with shifts
In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications.
Responsibilities
- Respond to customer queries and customers concern
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies
- Reproduce customer issues and advance product bugs
- Provide excellent customer service to our customers
- You should be responsible to exhibit capacity for critical thinking and analysis.
- Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
Qualifications we seek in you
Minimum qualifications
- Any graduate except law
- Fluent in English and Hindi
- Freshers are eligible
Preferred qualifications
- Previous experience in a customer service role chat/email/voice
- Effective probing skills and analyzing / understanding skills
- Analytical skills with customer centric approach
- You should be able to work on a flexible schedule (including weekend shift)
Inviting applications for the role of PD , Accounts Payable (Invoice Processing)
We are looking for professionals with deep understanding of Accounts Payable/Invoice Processing /Accounting/ERP to process Vendor Invoices accurately and respond to queries to ensure timely payment of these Invoices.
Designation : Process Developer/Management Trainee
Work Mode : Work from office
Work Location : Hafeezpet, hyd
Interview details : 24th Nov’23, Friday
Please carry below documents along with you :
- Copy of your resume
- Copy of Aadhar Card/Pan Card
Responsibilities
• Review and process invoices along with providing the resolutions for the invoices and releasing the invoices for Payment
• Processing vendor invoices according to procedures
• Process urgent vendor payment requests
• Resolve invoice discrepancies
• Correspond with vendors/business and respond to inquiries.
• Month end AP Ledgers reporting
• Working on AP Ageing and debit balances
• Perform Vendor statement reconciliations
Skills Desired
- Proactive and can work with minimum download
• Ability to prioritize effectively, be flexible whenever required
• Positive attitude with a focus on continuous process improvement and an open mind to change
• High energy, strong influencing skills
• Customer centric
• Good interpersonal skills
• Ability to meet deadlines & work effectively with high quality levels
• Domain Knowledge AP
Qualifications we seek in you!
Minimum qualifications
• Graduate in Commerce (B. Com)
• Freshers are not eligible
• Meaningful experience
• Good English language skills (verbal and written)
Preferred qualifications
• Proficiency in MS Office
• Good communications and writing skills
• Good analytical and problem-solving skills
