- Genpact Mega Walk-In Drive for Domestic Technical Support Voice (English + Hindi) on 26th December 2023
- Date: 26th December 2023
- Time: 11:00 AM -12 PM
- Venue- Genpact Plot No. 14/45, IDA Uppal, Habsiguda, Hyderabad 500079
- Location: Hyderabad
- Shifts: Flexible with any shift
- In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications.
- Responsibilities
- Respond to customer queries and customers concern
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies
- Reproduce customer issues and advance product bugs
- Provide excellent customer service to our customers
- You should be responsible to exhibit capacity for critical thinking and analysis.
- Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
- Minimum qualifications
- Any Graduate except law
- Freshers are eligible
- Fluent in Hindi and English (Hindi is mandatory)
- Preferred qualifications
- Previous experience in a customer service role chat/email/voice
- Effective probing skills and analyzing / understanding skills
- Analytical skills with customer centric approach
- You should be able to work on a flexible schedule (including weekend shift)
- Note: Please carry below documents with you:
- 1. 3 copies of updates resume
- 2. 3 Passport size photographs
- 3. Original Aadhar card
- 4. 2 copies of Aadhar card
- 5. Pay slip (if applicable)
Genpact Mega Walk-In Drive On 26th Dec 2023 For Freshers & Experienced
December 22, 2023
