Genpact Mega Walk-In Drive for Freshers | 24th Dec 2024″

Responsibilities

Customer Service: Voice

• Respond to customer queries and customers concern
• Provide support for data collection to enable Recovery of the account for end user.
• Maintain a deep understanding of client process and policies
• Reproduce customer issues and escalate product bugs
• Provide excellent customer service to our customers

Qualifications we seek in you

Minimum qualifications

• Graduate (Any Discipline except law)
• Only Freshers are eligible
• Candidate should be able to Read/speak/comprehend in Hindi and English language

Preferred qualifications

• Effective probing skills and analyzing / understanding skills
• Analytical skills with customer centric approach
• You should be able to work on a flexible schedule (including weekend shift)

Note: Please carry below documents with you:

• 3 copies of updated resume
• 3 Passport size photographs
• Original Aadhar card
• 2 copies of Aadhar card

Don’t miss this opportunity to launch your career with Genpact! Attend the Mega Walk-In Drive on 24th December 2024 in Hyderabad and step into the world of professional excellence.