Genpact Recruiting for the position Customer Service – Voice / Non-Voice Process .This position requires Any Graduate with prior experience. Interested and eligible candidates have to apply with like arranged at bottom of this post. This vacancy available from 15th June 2022 and will expire soon .We are recommended to apply as earliest for early shortlist . Shortlisted candidates have to go through selection process( Test, Interview rounds ) for selection for the position.
Summary of Vacancy- Customer Service – Voice / Non-Voice Process
|Salary Offering||Not Disclosed|
|Hiring Designation||Customer Service – Voice / Non-Voice Process|
|No Vacancy||Not Disclosed|
Time and Venue 22nd June, 10.30 AM – 1.30 PM Zoom ID: https://genpact.zoom.us/j/94189991423 Contact – Monika ()
Job Role or Description
- • Respond to customer queries and customers concern. • Demonstrates effective, clear and professional written and oral communication. • Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance. • Actively seek solutions through logical reasoning • Demonstrates strong problem-solving capabilities and assist customers in case of any issues • Provide excellent customer service to our customers • You should be responsible to exhibit capacity for critical thinking and analysis. • Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment • Basic knowledge of how digital payments work required
Company Profile: Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and industry expertise to deliver disruptive business outcomes – an approach we call Lean DigitalSM.