🌐 Genpact Mega Virtual Drive for International Voice Process – 7th July 2025 | Hiring in Gurgaon!
Are you an experienced professional in the international voice process domain? Genpact, one of the leading names in the BPM/BPO industry, is conducting a Virtual Walk-In Drive on 7th July 2025 for Customer Service (Voice Process) roles at its Gurgaon location.
📢 Job Opportunity at Genpact – International Voice Process
🔹 Company: Genpact
🔹 Job Role: Customer Service – Voice Process (International)
🔹 Experience: 2 to 5 Years
🔹 Location: Gurgaon
🔹 Mode of Interview: Virtual (MS Teams)
🔹 Date: 7th July 2025 (Saturday)
🔹 Time: 11:30 AM – 1:30 PM
🔹 Meeting ID: 432 074 914 489 2
🔹 Passcode: FP7TU9bN
🔹 Employment Type: Full Time, Permanent
🔹 Shifts: Flexible (including weekends)
🧠 About the Role
As part of Genpact’s cutting-edge transformation ecosystem, you will be delivering exceptional customer experiences through voice support in a fast-paced international environment. If you love solving customer concerns with clarity, empathy, and accuracy, this role is for you.
✅ Responsibilities
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Handle customer queries effectively through voice support
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Troubleshoot and escalate product bugs
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Maintain process knowledge and deliver accurate resolution
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Ensure data collection and account recovery compliance
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Collaborate and problem-solve with global clients
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Provide best-in-class customer satisfaction
🎓 Eligibility Criteria
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Educational Qualification: Graduate (any discipline)
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Experience Required: Minimum 18 months in an international voice process
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Skills:
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Excellent verbal communication
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Strong analytical and problem-solving ability
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Familiarity with internet and online tools
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Ability to work independently and collaboratively
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🚀 Why Join Genpact?
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Work with 140,000+ professionals in a global tech-driven environment
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Lead innovations in AI and digital transformation
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Enjoy mentorship, upskilling, and leadership opportunities
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Thrive in a diverse, inclusive, and respectful culture
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Be part of Genpact’s award-winning AI Gigafactory initiative
⚠️ Important Note
If you’ve already attended an interview for this role in the last 7 days, you are requested to skip this drive.
📩 How to Join?
Join the virtual hiring session using the following details:
🗓️ Date: 7th July 2025
⏰ Time: 11:30 AM – 1:30 PM
💻 MS Teams Meeting ID: 432 074 914 489 2
🔐 Passcode: FP7TU9bN
Don’t miss this chance to boost your career with one of India’s top BPM employers – Genpact!
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