🚨 Genpact is hiring experienced professionals for Customer Service – Voice (International Process) roles! If you have prior experience in international voice support and are ready to take the next leap in your career, this virtual hiring event on 1st August 2025 is the perfect opportunity for you.
🗓️ Virtual Interview Details
- Company: Genpact
- Role: Customer Service – Voice Process (English)
- Interview Type: Virtual (via MS Teams)
- Date: Friday, 1st August 2025
- Time: 11:30 PM – 1:30 PM
- Location: Gurgaon (Final job location)
- Experience Required: 2 to 6 years
- Interview Platform: MS Teams
- Meeting ID: 432 074 914 4892
- Passcode: FP7TU9bN
⚠️ Note: If you’ve been interviewed for this same role in the past 7 days, please ignore this invite.
🧠 Job Responsibilities
- Handle customer queries and concerns via voice calls
- Support data collection and enable account recovery
- Reproduce customer-reported issues and escalate bugs if needed
- Provide world-class customer service
- Maintain up-to-date knowledge of client processes and policies
- Collaborate and communicate effectively in a team-driven environment
- Demonstrate critical thinking, attention to detail, and professional ethics
✅ Required Qualifications
- Education: Graduate in any discipline
- Experience: Minimum 18 months in international voice process
- Skills:
- Strong communication and problem-solving skills
- Ability to work flexible shifts (including weekends)
- Effective probing, listening, and analytical capabilities
💼 Why Join Genpact?
- Be part of AI, digital, and automation transformation journeys
- Work with global brands and enterprise clients
- Clear career growth roadmap with mentorship and learning programs
- Join a team of over 140,000+ global professionals
- Thrive in a values-driven, inclusive culture
- Genpact is an Equal Opportunity Employer
💡 Important:
Please keep your E-Aadhar card handy during the virtual interview.
Genpact does not charge any fee for job applications or hiring processes. Be cautious of scams.
🚀 Apply now and transform your career with Genpact!
This is your chance to work with one of the world’s leading BPO and BPM firms, gain international exposure, and grow with cutting-edge tech and support systems.
Post published by: capage.in – India’s trusted platform for latest job alerts, corporate hiring updates, and trending walk-in drives.
