💼 Genpact Mega Virtual Drive – Customer Service Roles (English + Hindi)
Are you a fresher ready to kickstart your career with a global leader? Genpact is conducting a Mega Virtual Hiring Drive for Customer Service roles at its Ahmedabad office. If you’re fluent in English and Hindi and eager to grow in a dynamic work environment, don’t miss this opportunity!
📅 Virtual Drive Details:
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Date: 12th May 2025 (Monday)
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Time: 12:00 PM – 2:00 PM
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Mode: Virtual (MS Teams)
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Meeting ID: 443 313 039 072 9
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Passcode: M6k7fP6u
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Location: Ahmedabad (Work from Office)
🧾 Job Responsibilities:
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Handle customer queries and concerns via phone/chat
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Support data collection for account recovery
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Reproduce customer issues and escalate bugs when needed
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Maintain a strong understanding of client policies
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Deliver excellent customer service with a problem-solving mindset
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Work both independently and within a collaborative environment
✅ Eligibility Criteria:
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Education: Graduate in any discipline (except Law)
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Experience: Freshers only
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Languages: Fluency in English and Hindi is mandatory
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Shifts: Flexible with any rotational shift including weekends
🔍 Preferred Skills:
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Strong communication and probing skills
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Neutral English accent and good written communication
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Analytical mindset with a customer-first attitude
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Ability to adapt to a fast-paced environment
🪪 Important:
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Keep your e-Aadhaar card handy during the interview
🌟 Why Join Genpact?
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Be a part of digital transformation powered by AI and automation
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Fast-track your career with real-world experience and mentorship
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Thrive in a values-driven culture rooted in integrity, inclusion, and innovation
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Join 140,000+ bold thinkers who are shaping the future of work
🚀 Start your career journey with Genpact — where your ideas and growth matter.
Attend the virtual drive on 12th May and take the first step towards a brighter future.
