🚀 Start Your Career with Genpact!
Join our Mega Virtual Hiring Drive for Customer Service Roles (English + Hindi) exclusively for Freshers at Ahmedabad location.
🗓️ Virtual Drive Details:
📅 Date: 2nd June 2025 (Monday)
⏰ Time: 12:00 PM – 1:00 PM
📍 Location: Virtual (Interview via MS Teams)
🖥️ MS Teams Meeting ID: 448 855 564 400 5
🔐 Passcode: g6p5m9AU
📌 Job Location: Ahmedabad (Work from Office)
💬 Languages Required:
- Hindi + English (Fluency is mandatory)
🕒 Shift:
- Flexible (Including weekends)
🔍 Responsibilities:
- Handle customer queries and concerns professionally
- Escalate and reproduce customer issues for resolution
- Understand client processes and policies
- Maintain customer service quality standards
- Provide accurate data for account recovery
- Analyze and resolve issues with a customer-first mindset
🎓 Qualifications:
Minimum:
- Graduate (Any stream except Law)
- Freshers only
- Fluent in English and Hindi
Preferred:
- Strong analytical and communication skills
- Proficient written English and neutral accent
- Flexible to work in rotational shifts
🌟 Why Join Genpact?
✅ Industry leader in digital transformation & AI
✅ 140,000+ global employees
✅ Mentorship and growth opportunities
✅ Inclusive, respectful, and innovation-driven work culture
✅ Equal Opportunity Employer
✅ No application fees, no hidden costs
📄 Note: Keep your E-Aadhar card handy during the virtual interview.
