Genpact Released Job Openings On 04/05/2023.Eligibility Criteria / Educational Qualification, Official Notification, Apply Online Form Link & Other Relevant Details for Genpact s Recruitment 2023 are provided below. Interested and eligible candidates can submit application along with resume.
Vacancy Details:
Genpact Recruiting B. Com graduates with 00-03+ years experience for Process Associate position.Complete Details for the Process Associate as follows.
Genpact Important Details :
- Location : Noida
- No of Vacancies:Not Disclosed
- Details of Salary: ₹ 1-4 Lacs P.A.
- Opening date for online Application: 04/05/2023
- Mode of application :Online
Related Job : Tata Consultancy Services Walk In Interview On 6th May 2023 For CA / CA Inter / CMA / CMA Inter/ICWA
Job Description/Skills Required
- Collect the delinquent amount from the customer over the phone or take promises from them on making the payment
- Make collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests also Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund and Follow up on customer/internal disputes, customer questions and working between departments to get a resolution
- Inbound & outbound calling
- Provide payment plans basis customer requirement
- Maintain a deep understanding of client process and policies
Qualifications we seek in youMinimum qualifications
- Graduate (in any stream)
- Excellent Communication Skills (verbal and written)
Preferred qualifications
- Good customer handling skills
- High Energy level
- Effective probing skills and analyzing / understanding skills
- You should be able to work on a flexible schedule (including weekend shift)
About Company: Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and industry expertise to deliver disruptive business outcomes – an approach we call Lean DigitalSM.
