Genpact Mega Virtual Drive – Process Associate (Non-Voice, English Language) | 9th January 2025 | Ahmedabad Location
Are you ready to kickstart your career in one of the world’s leading professional services firms? Genpact is hosting a Mega Virtual Drive for the role of Process Associate – Non-Voice (English Language). This is an excellent opportunity for individuals with strong communication skills and a passion for delivering exceptional service.
Time and Venue
Date: 9-January-2025
Zoom ID: https://genpact.zoom.us/j/2344316691
Time: 12:00 PM – 2:00 PM
Job Location: Ahmedabad (Work from office)
Shifts: Flexible with any shift
Responsibilities
- Provide resolution to maintain standards of quality.
- Review content and provide resolution based on prescribed guidelines.
- Recognize trends and patterns and raise issues timely.
- Provide insights to help improve the support to the users.
- Maintain a thorough understanding of process and policies.
- Provide excellent customer service to our customers.
Qualifications we seek in you
Minimum qualifications
- Any Graduate except Law
- Only Freshers are eligible
- Fluency in English Language
Preferred qualifications
- Effective probing skills and analyzing / understanding skills.
- Problem solving skills with customer centric approach.
- Must be able to work on a flexible schedule (including weekend shift work)
