Genpact hiring B.Com with 0 to 5 year(s) of experience for Order to cash.Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and industry expertise to deliver disruptive business outcomes – an approach we call Lean DigitalSM.
Responsibilities- Cash Applications
Monitoring of approvals for Non-Standard Invoicing/Payment terms from Salesforce
This team manages the 3rd party collections agency
Analyze & escalate customers based on payment history, credit information and outstanding balances
Analysis of Bad Debt on monthly basis
Securitization audit and reporting
Pre/Post Petition reporting on monthly basis
Performing credit checks upon request and monitoring customer accounts for potential high risk issues
Responsibilities Order Processing
Support specific to P&I.
Over 125 unique clients supported; over 30 unique VMS tools.
Where possible fit, working with business to move to an automated order entry process via Bullhorn Order Automation (aka VMSA); separately and simultaneously:
Under Thanos, working with I/T to design potential automation solution into KSN for accounts that do not fit VMSA model.
Responsibilities- Billing
Calculate and issue invoice to client, track collections, answer questions on billings, adjust for discounts, rebates, errors
Responsible for billing set up and management.
While BPO is handled by the BoVP group, the creation of BPO invoices is highly manual but descoped for this year. Operations manages orders and rates
Develop and present invoice (High Radius, custom invoicing, manual uploading to Accounts Payable tools, CWO)
High volume of manual adjustments due to multiple factors (incorrect information on front end, Purchase Order issues, customer complexity and lack of uniformity/higher customization across customers)
Interact with both internal and external customers to assist with problem resolution.
