Genpact Released Job Openings On 08/02/2023. Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and industry expertise to deliver disruptive business outcomes – an approach we call Lean DigitalSM..Eligibility Criteria / Educational Qualification, Official Notification, Apply Online Form Link & Other Relevant Details for Genpact s Recruitment 2023 are provided below. Interested and eligible candidates can submit application along with resume.
Vacancy Details:
Genpact Recruiting B. Com,BBA,M. Com,MBA,M.Sc,B. Sc Graduates with 00-03+Years Experience for Customer Service Position.Complete Details for the Customer Service follows.
Important Details :
- Location : Gurgaon/Gurugram
- No of Vacancies:Not Disclosed
- Details of Salary:Not Disclosed
- Opening date for online Application:08/02/2023
- Mode of application :Walk In
- Time and Venue : 11th February, 11.00 AM – 1.00 PM
Zoom Id – https://genpact.zoom.us/j/7838996362Contact – Deeksha Yadav ()
Job Description/Skills Required
• Transaction processing according to standard work & SOP
• Prioritize transactions according to detailed guidelines to meet SLA
• Plans and prioritizes tasks and work responsibilities to achieve objectives!
• Comprehending and responding to customer inquiries. Identify, research, and resolve problems.
• Assist with/perform other team tasks as the need arises.
• Ability to accurately interpret and compile information from a variety of sources and systems
• Ensure that turnaround time and quality of the work meets Company service standards
• Work well with Onshore /Offshore and customer in an encouraging and professional manner via email and on calls
• Handle own work in process and support team efforts to ensure that individual, team goals are met.
• Maintain key records like working files, email for reference and audit purpose
• Ability to handle basic day to day requirements of excel
Essential skills:
• Life product experience in policy admin/Claims processes
• Good English Communication (Both written & verbal)
• Proactive communication & High analytical skills should be able to foresee issues and suggest solutions, with impactful data
• Displays energy and enthusiasm in approaching the job
• Ability to work under pressure and meet deadlines, while maintaining a positive attitude and providing outstanding customer service
• Ready to work on stretched working hours
• Ability to independently work well with internal and external customers
• Customer service focus
• Basic Computer knowledge along with typing speed of 20 words/minute
• Insurance knowledge
Click here for Official notification and Apply
