🚀 FIS Walk-In Drive | Financial Services Account Associate – II | 21st Feb 2025 | Hyderabad
Looking for a career in financial services? FIS is hiring B.Com, BBA, BMS, M.Com, MBA, and PGDM graduates for the Account Associate – II role in Hyderabad. Don’t miss this walk-in opportunity with a leading global fintech company!
📅 Walk-In Interview Details:
✅ Date: 21st February 2025
✅ Location: Franklin Templeton Park, 18-23, OB3 Financial District, Nanakramugda Hyderabad- 500019 Telangana India
✅ Time: 11.00 AM – 3.00 PM
💼 Job Role: Financial Services Account Associate – II
🔹 Qualification: B.Com, BBA, BMS, M.Com, MBA, PGDM
🔹 Experience: 1-3+ yearsÂ
Job description
About Team:
The Transfer Agency is a division responsible for Transaction Operations, Processing and associated functions of mutual funds for various clients.
At FIS we provide service to clients via various channels like Transaction processing, Chat etc. The customer support may include but not limited to Accounts set up, Shareholder data maintenance, overall record keeping.
Job Eligibility
- Excellent communication and interpersonal skills
- Finance or commerce graduate with 1 to 3-year working experience from finance sector
- Excellent knowledge of Customer Services; Global mindset (Desirable)
- Ready to work in night shifts (5 days in a week)
- Temporary work from home. Flexible to work in office environment post operations begin in office.
What you will be doing:
- Verifying and inputting customer requests to ensure information is correct and in good order, and takes appropriate action.
- Performing quality control activities to ensure quality standards are met.
- Producing template email or written correspondence to customers, when appropriate
- Adhering to all policies & procedure guidelines and divisional operational metrics/standards to achieve operational, productivity and quality
- Adhering to all fund/company policies and regulatory controls/requirement
- Identifying improvement opportunities to streamline business processes resulting in greater efficiencies, productivity and/or service
- Guiding/mentoring peers on less complex processes
- Excellent customer service skills that build high levels of customer satisfaction
- Strong phone, verbal and written communication skills, along with active listening
- Customer focus and adaptability to different personality types
- Demonstrates effective people skills and sensitivities when dealing with others
- Ability to work both independently and in a team environment
Competencies:
- A good team player
- Experience of working with global/other teams
- Detail oriented and regard for timeliness
- High regard for deadlines and deliverables
- Owning the work assigned to ensure it completeness without compromising timeliness or accuracy.
