Executive – International Voice Process (Graduate Freshers) | EXL – Pune

Company Introduction

EXL is a global analytics, digital operations, and Business Process Management (BPM) company that partners with leading international clients across insurance, healthcare, banking, finance, and travel industries. Known for its data-driven solutions and customer experience services, EXL offers excellent opportunities for fresh graduates to build careers in international voice and customer support domains with structured training and global exposure.

 Job Overview

• Role: Executive – International Voice Process

• Experience: 0 – 1 Year

• Qualification: Any Graduate

• Salary: ₹4 – 4.5 LPA

• Employment Type: Full-Time, Permanent

• Industry: BPM / BPO

• Department: Customer Success, Service & Operations

• Role Category: Customer Success Associate

 Job Location

Pune – Magarpatta

 Walk-in Interview Details

• Interview Days: Monday – Friday

• Interview Time: 12:00 PM – 2:00 PM

Walk-in Venue:
EXL Service,
Magarpatta Tower No. 1,
Magarpatta City,
Pune, Maharashtra

Contact Person: Mercy

 Roles & Responsibilities

• Handle international customer support calls

• Assist customers with queries & service requests

• Provide accurate product/service information

• Resolve customer issues effectively

• Maintain service quality & customer satisfaction

• Follow company SOPs & compliance standards

 Eligibility Criteria

• Graduate Fresher / Experienced candidates

• Good English communication skills

• Comfortable working in night shifts

• Immediate joiners preferred

 Salary & Benefits

• ₹4 – 4.5 LPA salary package

• International process exposure

• Corporate work environment

• Career growth opportunities

• Training & skill development programs

 How to Apply

• Walk in directly between Mon – Fri (12 PM – 2 PM)

• Carry updated resume & ID proof

• Mention contact person Mercy at reception

• APPLY LINK