Deloitte Released Job Openings On 10/02/2023.Eligibility Criteria / Educational Qualification, Official Notification, Apply Online Form Link & Other Relevant Details for Deloitte s Recruitment 2023 are provided below. Interested and eligible candidates can submit application along with resume.
Deloitte Vacancy Details:
Deloitte Recruiting Any Graduate with 01+years experience for Technical Support – Voice / Blended position.Complete Details for the Technical Support – Voice / Blended as follows.
Important Details :
- Location :Hyderabad
- No of Vacancies: Not Disclosed
- Details of Salary: NA
- Opening date for online Application: 10/02/2023
- Mode of application :Online
- Time and Venue : 18th February, 9.30 AM – 4.00 PM
Will be notified over email to shortlisted candidates only
Related Jobs: Latest Openings At Wipro,TCS,Deloitte,JP Morgan Chase,WNS,PepsiCo,randstad ,Cognizant,EY,Credit Suisse,State Street,First American
Job Description/Skills Required
- Experience in working on Microsoft Technologies such Outlook 2016, Office 365 and Office 2016, working and troubleshooting experience of Hybrid Environment of On Prem and Exchange Online.
- Working experience on Active Directory such password reset, Account management, Mailbox and DL management.
- Good to have experience in working on MS Teams, One Note and One Drive for Business, knowledge of Windows Azure functionality for Mobile Device Management will be added advantage.
- Should have Knowledge on Microsoft Skype for Business technologies to setup Skype meeting Ad-hoc or planned
- Exceptional knowledge of performance optimization of Windows laptops, including reconfiguration, maintenance and/or upgrades
- Should possess most updated Knowledge Smartphone OS such as Android and iOS, Email sync on PDA, Hotspot configuration and troubleshooting.
- Should provide technical resolution or troubleshooting to the Customers for laptop, printer, MFD and other hardware peripherals.
- Good Knowledge of Networking and Internet connectivity issues for desktop & portable systems is a must Experience in providing technical support in B2B and B2C environments.
- All applicants must be flexible to work in a 24/7 schedule with split shifts, split week offs and weekend working.
- Should be extremely flexible to support our customers from multiple time zones.
- Excellent verbal and written communication
- Provide effective and timely resolution for all voice and non-voice interactions (phone, email, self-service tickets, chats and voicemail) with end users
- Meet key performance indicators like Customer Satisfaction Survey scores, Contact Quality, First Call Resolution, and Schedule Adherence and participate in individual/group coaching sessions
About Company: Deloitte Touche Tohmatsu Limited, commonly referred to as Deloitte, is an international professional services network headquartered in London, England.
