🚨 Walk-In Alert! Cognizant (CTS) Hiring for SPE – Voice Process | 1–4 Years Experience | Hyderabad 🚨
📅 Interview Date: 21st May 2025
🕘 Time: 9:30 AM to 12:00 PM
📍 Venue: Cognizant, 20 Inorbit Mall Road, Mindspace, Vittal Rao Nagar, Madhapur, Hyderabad – 500081
📞 Contact Person: Aathmika
💼 Cognizant Hiring – Senior Process Executive (Voice Process)
Are you experienced in Voice-based customer service and looking to grow your career with one of the world’s leading IT/BPM companies? Cognizant Technology Solutions (CTS) is hiring for SPE – Voice Process roles in Hyderabad!
✅ Job Details
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Role: Senior Process Executive – Voice Process
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Experience Required: 1 – 4 Years
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Salary: Not Disclosed
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Job Type: Full-Time, Permanent
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Industry: BPO / BPM
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Department: Customer Success, Service & Operations
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Role Category: Voice / Blended
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Work Schedule: Rotational Shifts (24/7)
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Location: Madhapur, Hyderabad
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Education: Any Graduate
🔎 Key Responsibilities
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Resolve escalated queries via voice support
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Handle complex customer issues with professionalism
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Communicate effectively with external customers
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Perform incident management as needed
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Use research tools to find accurate information quickly
🌟 Preferred Candidate Profile
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Excellent English communication skills
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Ability to work in rotational shifts (including night shifts)
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Strong problem-solving attitude and attention to detail
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Experience in technical support, incident management, or customer service preferred
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Knowledge of QGIS or MAC OS X is a plus
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Comfortable with online research and digital tools
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A second language is an advantage depending on project scope
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Ability to adapt quickly and learn new processes
📌 Don’t Miss This Opportunity!
Walk in with your updated resume and a government ID proof. Be ready to showcase your communication and problem-solving skills.
