Cognizant Technology Solutions is conducting a walk-in drive in Hyderabad for the role of Order Management Executive (SPE/SME). Candidates with 2 to 5 years of experience in customer service, supply chain, logistics, or order-to-cash processes are eligible to attend. Professionals with experience in manufacturing, B2B industrial environments, ERP platforms, and process improvement methodologies will have an added advantage.
Job Details
| Particulars | Details |
|---|---|
| Company | Cognizant Technology Solutions |
| Role | Order Management Executive (SPE/SME) |
| Experience | 2 – 5 Years |
| Openings | 30 |
| Job Location | Hyderabad |
| Industry | BPM / BPO |
| Department | Procurement & Supply Chain |
| Employment Type | Full Time, Permanent |
| Qualification | Any Graduate |
Key Responsibilities
- Lead and manage customer service teams
- Handle workload distribution and queue management
- Resolve escalations and customer disputes
- Conduct team huddles, coaching sessions, and performance reviews
- Monitor KPIs such as order accuracy and SLA compliance
- Coordinate with supply chain, logistics, finance, and quality teams
- Ensure smooth order-to-cash operations
Preferred Skills
- Experience in manufacturing or B2B industrial customer service
- Knowledge of ERP platforms such as SAP or Oracle
- Exposure to managed services or BPO delivery models
- Familiarity with Lean, Six Sigma, or process improvement methodologies
- Experience with EDI, Connexium, OCR automation, or freight management platforms
- Strong leadership and people management skills
Walk-in Interview Details
| Details | Information |
|---|---|
| Walk-in Date | 30th May 2026 |
| Interview Time | 10:00 AM – 1:00 PM |
| Venue | Cognizant 12A Building, Raheja Mindspace, Madhapur, Hyderabad – 500081 |
| Location | HITEC City, Hyderabad |
Important Notes
- Candidates should carry updated resume and valid ID proof
- Relevant experience in order management or supply chain operations is preferred
- Immediate joiners may receive preference during selection
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