Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process services, dedicated to helping the world’s leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise, and a global, collaborative workforce that embodies the future of work.
Cognizant – Walk-In
- Qualification:Any Graduate
- Experience : 00+years
- Job Location:Hyderabad
- Openings: 20
- Role: BPO-Voice process-Hindi/English
Job description:
We are looking for Freshers with Excellent communication, Proficient in writing, reading and speaking English & Hindi, Excellent customer service skills, Should be okay with Voice process, interpersonal skills.
- Map, evaluate, and report data in order to manage client recommendations.
- Read carefully and understand the given data which could be of any type/ format
- Perform general research and extensive research (when required) and correctly interpret the available information
- Quick decisive skills to compare, analyze and judge the better search algorithm
- Evaluate the search results/ queries and rate them by following the available guidelines
- Properly read and understand the given data and then match/ map to correct and relevant categories
- Ensure the quality, accuracy, and timeliness of all Data Science Curation/QA Activities.
- Collaborate with team members to identify process targets.
- Test and provide feedback for all new data science activity cases and features before release to clients ensuring that they meet accuracy within the given thresholds.
- Able to provide necessary detailed feedback to Data science engineers/QA Engineers.
- Coordinate to resolve data issues including inaccuracies, late/missing data or unexpected formatting.
- Recommend Activity wise improvements or corrections to Data Science Engineers/QA Engineers..
- Ensure to be confidential regarding Client related Tools/projections/data
- Should be able to create Training Material based on the activity
- Train New Joinees and mentor them to be at par with existing folks
Qualifications & Requirement:
- Good English Writing and Speaking Skills
- 0-6 Months years of work experience in Content Analyzing portfolio
Skill set:
- Highly detail-oriented with strong analysis skills
- Strong ability to understand complex logic
- Comfortable working in a fast-paced environment
- Able to respond to client demands as well as internal requirements while identifying and balancing competing priorities
- Able to meet deadlines
- Basic Excel and Word capabilitiess
