💼 Capita Walk-in Drive | Blended Process – Customer Service Executive | 2nd to 9th May | Mumbai
Capita, a leading UK-based outsourcing and business services provider, is conducting a mega walk-in drive for the Customer Service Executive – Blended Process role. If you have international BPO experience and a passion for customer service, this is your chance to join a top-tier global company!
📍 Walk-In Interview Details
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Dates: 2nd May – 9th May 2025
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Time: 12:30 PM – 4:30 PM
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Venue:
Godrej & Boyce, Gate No. 2, Plant 6
Lal Bahadur Shastri Marg,
Near R-City Mall, Vikhroli Bus Depot,
Vikhroli West, Mumbai – 400079 -
Contact Person: Shruti S
📞 +91 9833078560
📧 shruti.sakharkar@capita.com
🧾 Job Overview
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Position: Executive – Customer Service (Blended Process)
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Experience: 1 to 5 years
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Salary: ₹2.25 – ₹5 LPA (Up to ₹37K CTC based on experience)
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Work Mode: Work from Office
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Location: Vikhroli, Mumbai
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Shift Timing: UK Shifts (Night shifts with 2 rotational weekly offs)
✅ Job Requirements
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Qualification: HSC / Graduate
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Experience: Minimum 6 months of International BPO experience (Voice / Chat / Email)
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Excellent written and verbal communication in English
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Comfortable working in UK time zones and night shifts
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Ability to multitask across calls, emails, and chats efficiently
🔍 Key Responsibilities
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Provide excellent customer service through voice, chat, and email support
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Handle customer queries efficiently and resolve issues promptly
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Work collaboratively in a fast-paced UK-based support environment
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Ensure adherence to quality standards and service level agreements
🎯 Why Join Capita?
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Opportunity to work with a reputed UK-based organization
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Professional work environment and growth potential
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Attractive salary and night shift allowances
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Work-life balance with rotational weekly offs
📝 Documents to Carry:
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Updated Resume (2–3 copies)
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Passport-size photographs
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Govt. ID proof (Aadhar, PAN)
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Educational certificates (originals & copies)
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Experience letter or last drawn payslip (if applicable)
