🌟 Capita Hiring Alert – Customer Service Executive (Inbound Voice) | Pune 🌟
Capita is conducting a walk-in drive for freshers and experienced candidates for International Voice Process roles at their Pune Magarpatta SEZ office from 4th to 6th June 2025.
🗓️ Interview Details:
- 📅 Dates: 4th June – 6th June 2025
- 🕰 Time: 11:30 AM – 3:00 PM
- 📍 Venue:
B-1 SEZ Building, Behind Tower No. 8, Magarpatta, Pune, Maharashtra, India - 📞 Contact: Anisha Shah (HR) | Email: Anisha.shah@capita.com
👤 Position: Customer Service Executive – Inbound Voice
Openings: 50
Experience: 0 to 5 years
Work Location: Pune (Magarpatta SEZ)
Shift: UK Rotational Shifts (Night shifts, 2 rotational offs)
Employment Type: Full-Time, Permanent
💼 Key Responsibilities:
- Handle inbound customer inquiries via calls, emails, and chats
- Provide accurate and helpful information on company products/services
- Deliver excellent customer service with empathy and patience
- Manage difficult customer situations professionally and calmly
✅ Candidate Profile:
- Freshers and experienced candidates (0-5 years) can apply
- Undergraduate/Graduate candidates eligible (Graduation not mandatory)
- Comfortable working in rotational UK shifts including night shifts
- Good communication skills and customer-oriented attitude
📄 Documents to Carry:
- Updated Resume
- Photo ID proof
- Passport size photograph (optional)
