Capgemini Walk-in Drive for Experienced HROs at Kolkata.Capgemini SE is a French multinational information technology services and consulting company, headquartered in Paris, France.
Specification / Skills / Experience:
– Demonstrate knowledge of processes and procedures relevant to HR Administration, Workforce Planning, People Movements, and Leavers & Reporting areas.
– Deliver high-quality, professional, and proactive day-to-day service to the Client, meeting agreed SLAs.
– Manage day-to-day issues, flag and mitigate them, and manage escalations.
– Answer client calls and emails, process client escalations.
– Keep all required process documentation up to date (process maps and procedures) and other documentation within agreed timeframes.
– Participate in preparing HR-related reports on workload management, SLA achievement (including quality), and process efficiency.
– Analyze related management reports to observe trends and introduce improvements.
– Manage processes according to Capgemini methodology.
– Handle regular communication with Client counterparts and build relationships with them for future delivery.
– Continually seek out ways to improve Client satisfaction.
Documents Required:
1) Updated CV
2) Govt. Photo ID Proof (Aadhaar/Pan Card)
3) Copy of interview call letter
4) Covid double vaccination card (MANDATORY, soft copy will do)
Time And Venue: 27th February 2024,10:00 AM onwards,Capgemini “India” | KOLKATA ,Unitech Infospace Complex, Tower A3
1st Floor, New Town, Rajarhat, Kolkata – 700156,Contact Person: Shatabdi Dutta
