🔥 Capgemini Urgent Hiring in Kolkata – Freshers Welcome for Voice Process | Apply Now
Are you a recent graduate looking for a great career start in customer support? Capgemini is urgently hiring freshers for International Voice Process in Kolkata. This is a full-time, permanent role in one of the world’s leading IT service and consulting companies.
Take your first step into the corporate world with Capgemini and become part of a global support team that values innovation, customer experience, and growth.
📌 Job Details:
Company: Capgemini
Position: Customer Service Representative – Voice Process
Location: Kolkata
Employment Type: Full-Time, Permanent
Experience Required: 0 – 1 Years (Freshers encouraged to apply)
Education: Graduation is mandatory
✅ Responsibilities:
-
Handle international customer support through phone, chat, and email.
-
Resolve technical and non-technical queries with professionalism and empathy.
-
Maintain detailed and accurate records of interactions.
-
Troubleshoot common issues or escalate complex cases when needed.
-
Collaborate with internal teams to enhance service delivery.
-
Stay updated with process changes and adapt quickly.
💼 Requirements:
-
Excellent English communication (verbal and written).
-
Strong problem-solving and customer service skills.
-
Ability to multitask and prioritize under pressure.
-
Comfortable with rotational and night shifts.
-
Basic technical knowledge is an advantage.
-
Any graduate (mandatory qualification).
🌟 Why Join Capgemini?
-
Reputed global IT company with over 300,000+ employees worldwide.
-
Exposure to international customer handling.
-
Career progression with internal training and development programs.
-
Diverse and inclusive work culture.
-
Employee-friendly policies and timely salary.
🚀 How to Apply:
Apply Link: Click Here
📌 Stay tuned to capage.in for more fresher openings and walk-in alerts across India.
