Capgemini Released Job Openings On 30/01/2023.Eligibility Criteria / Educational Qualification, Official Notification, Apply Online Form Link & Other Relevant Details for Capgemini s Recruitment 2023 are provided below. Interested and eligible candidates can submit application along with resume.
Vacancy Details:
Capgemini Recruiting Any Graduate with 04-07+years experience for Application Support Specialist position.Complete Details for the Application Support Specialist as follows.
Important Details :
- Location : Kolkata, Indore, Hyderabad/Secunderabad, Pune, Ahmedabad, Chennai, Bangalore/Bengaluru, Delhi / NCR, Mumbai (All Areas)
- No of Vacancies:Not Disclosed
- Details of Salary: Not Disclosed
- Opening date for online Application: 30/01/2023
- Mode of application :Online
Job Description/Skills Required
At Capgemini, Diversity and Inclusion have always been in our DNA. We are committed to equality of opportunity and inclusion by ensuring dignity at work, a barrier-free environment, and access to employment for all.
We are conducting Diversity Drive for L2 Support opportunities and cordially invite women candidates to apply..!
- Strong working experience in L2 support with Unix environment
- Should be strong in SQL queries
- Experience in supporting project with ticketing tools
- Team will be responsible for attending infrastructure and application related alerts and resolving tickets raised by Helpdesk team
- Prioritize Alerts based on severity and type
- Perform Root Cause Analysis by analyzing the issue and the code to determine impact. Assign to Dev team with RCA findings
- Timely escalation to Dev team in case of high priority issues that L2 team needs support on
- Systematic and timely communication to stakeholders across various channels based on severity of the issue
- Weekend Maintenance support, monitor critical alerts, attend to any escalations from Helpdesk and Production management teams on a need basis
- No Night Shift
- Normal Working hours
About Company: Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 300,000 team members in nearly 50 countries
