BSS is a 100% subsidiary of Barclays Bank PLC, which is a leading global financial services group, with a strong presence in Europe, the USA, Africa and Asia. Barclays has over 155,000 colleagues worldwide and has a global customer base of over 48 million. BSS is a key part of the global vision for Barclays and provides operations support & services to businesses within Global Retail Banking and Barclay’s Corporate.
Vacancy summary details :
- Company Name: Barclays
- Location :Noida, Ghaziabad, Delhi / NCR
- Post Name:Voice / Blended
- Qualification: Any Graduate
- Experience:02-07Years
- No of Vacancies: 01
- Salary:4.75-8 Lacs P.A.
Job description
Responsibilities:
Risk and Control: All Barclays colleagues have to ensure that all activities and Risk and Control: All Barclays colleagues have to ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards
• Willing to work entire night shift and US process in India.
• Establish the most effective and efficient solutions to complex transactions referred by Level Advisors
• Accountable for understanding of technical changes and their implications for the customer experience
• Accountable for identifying, analysing and resolving/implementing processing issues to prevent re-occurrence, reducing loss to the business
• Responsible for driving own performance management, collating relevant documentation, preparing for and arranging self-performance reviews
• Work with Team Manager and take joint responsibility for the control the workflow to ensure process efficiencies are achieved, team performance is optimised, Service Level Agreement are met by ensuring productivity and accuracy measures are in place
