Amazon Recruiting for the position Virtual Customer Service Associate This position requires Any Graduate with prior experience. Interested and eligible candidates have to apply with like arranged at bottom of this post. This vacancy available from 10th June 2022 and will expire soon .We are recommended to apply as earliest for early shortlist . Shortlisted candidates have to go through selection process( Test, Interview rounds ) for selection for the position.
Summary of Vacancy- Virtual Customer Service Associate
|Location||Remote (Hiring office located in madhya pradesh)|
|Salary Offering||₹ 2,00,000 – 2,50,000 P.A.|
|Hiring Designation||Virtual Customer Service Associate|
Job Role or Description
- Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment • Ability to empathize with and prioritize customer needs • Demonstrates interpersonal skills with a diverse customer base • Demonstrates conflict resolution, negotiation, and de-escalation skills • Demonstrates ownership to resolve challenging customer issues, escalating when necessary • Ability to determine customer needs and provide appropriate solutions • Maintain regular and reliable attendance, including the daily schedule as assigned • Flexible with the working schedule; may be expected to work weekends, holidays and events • Ability to work overtime as required by business – as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season
Company Profile: Amazon.com strives to be Earth’s most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want – low prices, vast selection, and convenience – Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon’s evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company’s DNA. The world’s brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.