Amazon Recruiting Freshers & Experience

Amazon Recruiting Graduate/Undergraduate for the position Support Analyst .This position requires Graduate/Undergraduate with prior experience. Interested and eligible candidates have to apply with like arranged at bottom of this post. This vacancy available from 30th Sept 2022  and will expire soon .We are recommended to apply as earliest for early shortlist . Shortlisted candidates have to go through selection process( Test, Interview rounds ) for selection for the position.

Summary of Vacancy- Support Analyst

Job Role or Description

• Must be able to interact with an external parties like customers and suppliers comfortably.
• Process and respond to phone calls and emails received from publishers.
• Respond to queries sent to the KDP forums.
• Investigate payment concerns brought up by customers.
• Route payment concerns to Accounts Payable.
• Reprocess stuck books through the system.
• Route issues and bugs that need engineering expertise to the development teams.
• Remove certain content as it is identified by the QA team.
• Notify vendors that their content has been removed.
• Maintain and improve a knowledge base with unique vendor requests and their solutions.
• Work on developing responses for common questions
• Work with customer service manager in documenting process flows.

Company Profile  Amazon.com strives to be Earth’s most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want – low prices, vast selection, and convenience – Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon’s evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company’s DNA. The world’s brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world

Apply here For detailed information