Bharti Airtel Limited is one of India’s leading telecommunications and digital services providers, offering services in mobile networks, broadband, DTH, and enterprise solutions.
With operations across India, Africa, and South Asia, Airtel is known for its strong retail presence, customer experience focus, and digital innovation.
Job Details Table
| Category |
Details |
| Company Name |
Airtel |
| Job Role |
Store Manager (Assistant Store Manager Role Category) |
| Department |
Retail Store Operations |
| Employment Type |
Full Time, Permanent |
| Industry Type |
Telecom / ISP |
| Experience Required |
2 – 7 Years |
| Salary |
4 – 7 LPA |
| Location |
New Delhi, Faridabad, Delhi NCR |
| Openings |
1 |
| Eligibility |
Women candidates only |
Job Summary
| Aspect |
Details |
| Core Role |
Manage Airtel retail store operations |
| Focus Areas |
Sales, customer experience, operations |
| Work Nature |
Retail + operations + team management |
Key Responsibilities
| Area |
Responsibilities |
| Store Operations |
Ensure SOP compliance, store maintenance, visual merchandising |
| Inventory Management |
Manage stock, avoid shortages/excess inventory |
| Cash Handling |
Monitor transactions, prevent fraud/theft |
| Audit & Compliance |
Follow operational and security guidelines |
| Sales & Profitability |
Achieve sales targets, improve conversion rate |
| Customer Experience |
Ensure high-quality service, handle escalations |
| Team Management |
Manage staff, daily briefing, motivation |
| Reporting (MIS) |
Track KPIs, performance metrics |
| Store Setup |
Handle store launch, refit, and closure activities |
Required Skills
| Skill Category |
Details |
| Retail Skills |
Store operations, merchandising |
| Sales Skills |
Customer conversion, upselling |
| Leadership |
Team handling & motivation |
| Customer Handling |
Complaint resolution, service delivery |
| Analytical Skills |
KPI tracking, MIS reporting |
| Soft Skills |
Communication, influencing, problem-solving |
Educational Qualification
| Level |
Qualification |
| UG |
Any Graduate |
Desired Candidate Profile
| Criteria |
Details |
| Experience |
2–7 years in retail/store management |
| Gender |
Women candidates only |
| Work Style |
Energetic, customer-focused |
| Leadership |
Ability to manage teams and store operations |
Role Highlights
| Aspect |
Summary |
| Level |
Mid-Level |
| Exposure |
Retail operations + sales + team management |
| Growth |
Career in retail / telecom leadership roles |
| Work Type |
Store-based + target-driven |
Why This Role is Valuable
- Opportunity to work with a top telecom company (Airtel)
- Hands-on experience in retail store management
- Exposure to sales, operations, and customer experience
- Strong career growth in retail & telecom sectors
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