Accenture is a global professional services company specializing in IT services, consulting, digital transformation, operations, and customer experience solutions. It serves clients across industries such as Banking, Telecom, Healthcare, Retail, and Technology.
Accenture is known for delivering high-quality customer support services and creating value-driven customer experiences through innovation and technology.
Walk-In Drive Details
Location:Gurugram (Gurgaon)
Venue:
Accenture Tower 9,
Candor Tech Space,
Old Delhi-Gurgaon Road, Sector 21,
Dundahera, Gurugram, Haryana – 122016
Date:3rd March
Time:11:00 AM – 2:00 PM
Openings:100 Positions
Contact:Shefali / Sanya
Role: International Customer Support (Voice Process)
Experience Required:
1 – 4 Years in International Voice Process
Education:
Undergraduate / Graduate (Graduation not mandatory)
Employment Type:
Full-Time, Permanent
Department:
Customer Success, Service & Operations
Job Responsibilities
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Managing and resolving customer queries
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Handling escalations and complaints from dissatisfied customers
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Providing best possible resolutions
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Closing complaints within defined SLA timelines
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Delivering high-quality customer service
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Working in rotational shifts
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Working as an individual contributor within a team
Skills Required
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Adaptable and flexible
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Strong problem-solving skills
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Ability to perform under pressure
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Quick learning ability
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Result-oriented mindset
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Good communication skills (mandatory for international voice)
