Accenture Walk-in Drive for Customer Support Associate | Mumbai Vikhroli | 30th October 2025
Accenture, a global leader in IT and BPM services, is conducting a Walk-In Drive for the position of Customer Support Associate (Voice Process) at its Vikhroli, Mumbai office.
This is a great opportunity for freshers and experienced candidates (0–5 years) to start or grow their career in customer support and inbound sales.
Walk-In Drive Details
Company: Accenture
Role: Customer Support Associate – Inbound Sales (Voice Process)
Experience: 0–5 years
Salary: Not Disclosed
Location: Mumbai, Navi Mumbai (All Areas)
Department: Customer Success, Service & Operations
Employment Type: Full-Time, Permanent
📅 Interview Date: 30th October 2025
🕒 Time: 11:00 AM – 3:00 PM
📍 Venue:
Accenture – MDC2 B, Ground Floor, Plant 3,
Lal Bahadur Shastri Marg, Ambewadi,
Godrej & Boyce Industry Estate,
Vikhroli West, Mumbai, Maharashtra – 400079
📞 Contact Person: Ichhita Vishwakarma
About the Role
As a Customer Support Associate – Voice, you will handle inbound customer queries, resolve issues, and ensure high levels of customer satisfaction.
You’ll work with cutting-edge customer service technologies and support platforms to deliver world-class service.
Key Responsibilities
✅ Handle inbound customer calls and queries efficiently.
✅ Provide accurate and timely resolutions to customer complaints and escalations.
✅ Maintain service levels and adhere to SLAs.
✅ Support customers through inbound voice processes.
✅ Work collaboratively within a team to enhance customer experience.
Required Skills
💬 Excellent written and verbal communication skills
🤝 Team player with adaptability and flexibility
⚡ Ability to work under pressure
📚 Quick learning and problem-solving ability
🎯 Customer-centric mindset
Eligibility Criteria
🎓 Qualification: HSC / Any Graduate
🕓 Experience: 0 to 5 years (Freshers can apply)
🌍 Location: Mumbai / Navi Mumbai
🔁 Shifts: Rotational (including night shifts)
🏢 Work Mode: Work from Office
💼 Role Type: Full-Time, Permanent
Why Join Accenture?
🌐 Global exposure with a leading IT and BPM brand
🎓 Great opportunity for freshers and experienced candidates
📈 Career growth in customer success operations
💬 Hands-on experience with advanced customer service tools
🤝 Collaborative and inclusive work culture
Documents to Carry for Walk-In
1️⃣ Updated Resume (Hard Copy)
2️⃣ Government ID Proof (Aadhaar / PAN / Passport)
3️⃣ Educational Certificates (if applicable)
4️⃣ Passport-size Photograph
Quick Overview
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🏢 Company: Accenture
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💼 Role: Customer Support Associate (Voice Process)
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📍 Location: Vikhroli, Mumbai
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🎓 Qualification: HSC / Any Graduate
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🕒 Time: 11:00 AM – 3:00 PM
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📅 Date: 30th October 2025
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🧭 Experience: 0–5 Years
Start Your Career with Accenture Today!
Don’t miss this opportunity to join a global leader and grow in the field of Customer Service & Operations.
Walk in with your resume and confidence to the Accenture Mumbai campus and take your first step toward an exciting career journey.
