🔥 Accenture Hiring for Customer Support (Chat Process) | Freshers & Experienced | Gurgaon | Walk-In Drive
Looking to build your career with a top global company? Accenture is conducting a Mega Walk-In Drive for the Customer Support – Chat Process role in Gurugram. Freshers and experienced candidates can apply — great opportunity to step into a corporate career with excellent growth potential.
🏢 Company: Accenture
👤 Role: Customer Support Executive (Chat Process)
📍 Location: Gurugram
💼 Experience: 0–4 Years
🕒 Employment Type: Full-Time | Rotational Shifts
📈 Openings: 100+ Vacancies
📅 Walk-In Details
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Dates: 25 November – 26 November
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Time: 10:00 AM – 2:00 PM
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Venue:
Accenture Tower 9, Candor Tech Space, Old Delhi-Gurgaon Road, Sector 21, Dundahera, Gurugram, Haryana – 122016, India
📞 Contact: Shefali / Sanya / Akash
🎓 Eligibility Criteria
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Education: Any Graduate (UG Degree Required)
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Experience: Freshers + Experienced candidates (International Chat Support experience preferred)
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Shift: Rotational shifts (candidate must be flexible)
📝 Job Responsibilities
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Resolve customer queries via chat support with professionalism and accuracy
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Handle escalations and provide appropriate solutions within defined SLA timelines
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Maintain customer satisfaction with effective communication and problem-solving
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Work closely with supervisors and team members to ensure smooth operations
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Follow predefined guidelines, escalations matrix, and process workflows
🔍 Skills Required
✔ Excellent written English communication
✔ Ability to perform under pressure
✔ Quick learner with adaptability
✔ Strong problem-solving ability
✔ Result-oriented & customer-focused mindset
⭐ Why Join Accenture?
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Work with a Global Fortune 500 company
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Learn and grow with professional development programs
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Great work culture, benefits, and career roadmap
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Immediate joining opportunity available
🧾 Documents to Carry
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Updated Resume (2–3 Copies)
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Government ID Proof (Aadhaar/PAN/Passport)
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Passport-size photograph
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Educational certificates (if required)
