Accenture is a leading multinational company providing IT services, consulting, digital transformation, and business process outsourcing (BPO) solutions.
Headquartered in Ireland, Accenture operates in over 120 countries and serves clients across industries like banking, telecom, healthcare, and technology. It is known for its strong customer support operations and global delivery model.
Job Details Table
| Category |
Details |
| Company Name |
Accenture |
| About Company |
Global leader in IT, consulting, and customer support services |
| Industry |
IT Services & Consulting |
| Job Role |
International Customer Support (Voice Process) |
| Department |
Customer Success, Service & Operations |
| Employment Type |
Full-Time, Permanent |
| Experience Required |
1 – 5 Years (1–4 years in international voice preferred) |
| Salary / CTC |
Not Disclosed |
| Job Location |
Gurugram |
| Openings |
50 |
| Applicants |
31 |
Roles & Responsibilities
| Area |
Details |
| Customer Support |
Handle international customer queries via calls |
| Issue Resolution |
Resolve complaints and escalations efficiently |
| SLA Management |
Close tickets within defined timelines |
| Customer Experience |
Deliver high-quality service and satisfaction |
| Team Work |
Collaborate with team and supervisors |
| Process Adherence |
Follow guidelines and workflows |
Preferred Candidate Profile
| Criteria |
Details |
| Education |
Undergraduate / Graduate (both eligible) |
| Experience |
1–4 years in international voice process |
| Core Skills |
Communication, problem-solving |
| Soft Skills |
Adaptability, quick learning, pressure handling |
| Work Flexibility |
Rotational shifts |
Key Skills Required
- International Voice Process
- Customer Handling
- Communication Skills (Fluent English)
- Problem Solving
- SLA Management
- Team Collaboration
Walk-In Interview Details
| Category |
Details |
| Interview Dates |
31 March – 1 April 2026 |
| Time |
11:00 AM – 2:00 PM |
| Venue |
Accenture Tower 9, Candor Tech Space, Old Delhi-Gurgaon Road, Sector 21, Dundahera, Gurugram – 122016 |
| Contact Persons |
Shefali / Sanya |
Work Details
| Category |
Details |
| Shift |
Rotational (including night shifts) |
| Role Type |
Individual Contributor |
| Work Mode |
Work from Office |
Selection Process (Expected)
- Walk-in Registration
- Communication Round
- Operations Interview
- HR Round
- Final Offer
Important Highlights
- 50 openings – good selection chance
- Opportunity with Accenture (top MNC)
- International exposure (global customers)
- UG candidates also eligible
- Strong career growth in BPO/Customer Support
Important Notes
- Requires international voice experience
- Must have good English communication
- Comfortable with night shifts
- LINK
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