Teleperformance (TP) is a leading global business process outsourcing (BPO) company specializing in customer experience management, technical support, and digital services.

Operating in over 80 countries, Teleperformance is known for providing excellent career opportunities for freshers in customer service, sales, and support roles.

 Job Description

 Job Title

Customer Service Executive (Customer Success Associate)

 Department

Customer Success, Service & Operations

 Industry

BPM / BPO

 Employment Type

Full-Time, Permanent

 Job Location

Gurugram / Delhi NCR

 Roles & Responsibilities

• Handle customer queries and provide product/service information
• Understand customer needs and promote relevant services
• Deliver high-quality customer support
• Meet performance targets (KPIs & KRAs)
• Maintain customer satisfaction and retention

 Eligibility Criteria

• Qualification: Any Graduate
• Experience: 0 – 3 years (Freshers eligible)
• Excellent communication skills in English
• Ability to work in a target-driven environment

 Key Skills Required

• Communication Skills
• Customer Handling
• Sales & Support Skills
• Problem Solving

 Salary & Benefits

• Salary: ₹1.75 – ₹3 LPA
• Performance-based incentives
• Joining bonus (as applicable)
• Career growth opportunities

 Selection Process

1. HR Interview
2. Voice/Communication Round
3. Operations Round

 Walk-In Details

• Dates: 31 March – 4 April
• Time: 10:30 AM – 3:00 PM
• Venue:
  96-97, Udyog Vihar, Phase-4
  Gurugram, Haryana
  (Near Airtel Sewa Tower)
• Contact Person: Sakshi – 9643038119
• Email: sakshi.sharma11@teleperformancedibs.com

 Important Instructions

• Carry updated resume & ID proof
• Dress in formal attire
• Be prepared for communication & sales round

 Work Schedule

• 6 days working
• Rotational shifts (Day shift for girls)
• Weekly rotational off

 Note

Teleperformance does not charge any fees for recruitment. Beware of fraudulent job offers.