HCL Technolgies Established in 1976 as one of India’s original IT garage start-ups, HCL is a pioneer of modern computing with many firsts to its credit, including the introduction of the 8-bit microprocessor-based computer in 1978 well before its global peers.
Vacancy Details:
- Job Role: Banking Operations
- Qualification:Any Graduate
- Experience: 02-07 years
- Location: Hyderabad
Time and Venue:
25 May – 1st June , 11.00 AM – 3.00 PM
HCL Technologies Limited KRC Commerzone, 3-9 Floor, Hetero Wing, Hyderabad Knowledge City, DTA, Raidurg, Serilingampally Mandal, Hyderabad, Ranga Reddy District, Telangana, India -500032.
Contact – Nikita/Kranti
Job description
HCLTech_Walk in Interview_Dispute Analyst & Disputes Team Lead
Responsibilities
- Research Credit/Debit card disputes and build dispute cases to recover funds for merchants (Visa/MasterCard/Amex etc.)
- Validate appropriate data from internal and third-party systems and ensure appropriate course of action is being pursued.
- Ensure accurate and appropriate responses to disputes during the lifecycle of dispute.
- Ensure accurate accounting and reconciliation of Suspense Accounts and Scheme GL Accounts
- Monitor disputed transactions for possible fraudulent activity.
- Serve clients by resolving product and service problems.
- ACH and Other Transaction type and Dispute process awareness
Qualifications
- Strong computer skills required
- Proficiency in MS Office
- Experience in disputes or in the payments industry preferred
- Excellent communication skills
- Detail-oriented and results-driven
- Experience in Team Management and coaching skills
- Analyze information, think through difficult problems, and make critical decisions based on limited information.
