Accenture is conducting a walk-in drive for International Customer Support (Voice & Chat) roles in Gurugram. This is a great opportunity for candidates with 1–4 years of experience to work in a global environment, handling international customers and building expertise in customer service operations. The role offers exposure to both voice and chat processes with strong career growth potential.
Job Details
| Category | Details |
|---|---|
| Company Name | Accenture |
| Role / Position | International Customer Support (Voice & Chat) |
| Experience | 1 – 4 Years |
| Salary | Not Disclosed |
| Job Location | Gurugram |
| Employment Type | Full Time, Permanent |
| Industry Type | IT Services & Consulting |
| Department | Customer Success, Service & Operations |
| Role Category | Customer Support |
| Education | Undergraduate / Graduate (Both Eligible) |
| Openings | 50 |
| Walk-in Dates | 16th – 17th April 2026 |
| Timing | 11:00 AM – 2:00 PM |
| Venue | Accenture Tower 9, Candor Tech Space, Old Delhi-Gurgaon Road, Sector 21, Dundahera, Gurugram – 122016 |
| Contact Person | Shefali / Akash |
| Applicants | 20 |
| Posted On | 1 day ago |
Job Description
- Handle international customer queries via voice and chat support
- Resolve customer complaints and escalations effectively
- Ensure closure of issues within defined SLAs
- Maintain high levels of customer satisfaction and service quality
- Work in a fast-paced and dynamic customer service environment
Key Responsibilities
- Solve routine problems using standard procedures
- Interact with team members and supervisors for support
- Follow detailed instructions for daily tasks and new assignments
- Deliver consistent performance as an individual contributor
Skills Required
- Adaptability and flexibility
- Strong problem-solving skills
- Ability to work under pressure
- Quick learning and agility
- Result-oriented mindset
Eligibility Criteria
- 1–4 years of experience in International Voice/Chat Process
- Good communication skills (English mandatory)
- Willingness to work in rotational shifts
- Undergraduate candidates can also apply
Key Highlights
- Opportunity to work with a global IT leader
- Exposure to international customer handling
- Career growth in customer support domain
Important Instructions
- Carry updated resume and valid ID proof
- Direct walk-in opportunity
- Immediate joiners preferred
