Sutherland is conducting a Mega Walk-in Drive for Non-Voice (International Chat Support) roles in Chennai. This is an excellent opportunity for both freshers and experienced candidates to start or grow their careers in the BPM/BPO industry. If you have good communication skills, are comfortable working in rotational (night) shifts, and are looking for a stable work-from-office role with transport facilities, this opportunity is ideal for you.
Job Details
| Category | Details |
|---|---|
| Company Name | Sutherland |
| Job Role | Non-Voice Process – Chat Support |
| Department | Customer Success, Service & Operations |
| Industry Type | BPM / BPO |
| Experience Required | 0 – 4 Years (Freshers & Experienced) |
| Salary Package | ₹2.25 – ₹3 LPA |
| Job Location | Chennai (Perungalathur) |
| Employment Type | Full-Time, Permanent |
| Education | Graduation Not Mandatory |
| Openings | 35 |
| Walk-in Dates | 6th April – 10th April |
| Interview Timings | 11:30 AM – 2:30 PM |
| Venue | A1 Ground Floor, Sutherland Global Services, Sriram Gateway Office Parks, Perungalathur, Chennai – 600063 |
| Contact Person | Bharani HR (7695999758) |
| Work Mode | Work From Office |
| Work Schedule | 5 Days Working (Rotational Shifts – Predominantly Night Shift) |
| Transport | Two-way cab facility (within 25 km radius) |
| Role Category | Non-Voice / Chat Support |
Key Responsibilities
- Handle international customer queries via chat support
- Provide accurate and timely resolutions to customer issues
- Maintain quality and compliance with company processes
- Ensure high levels of customer satisfaction
- Follow standard operating procedures and guidelines
Skills Required
- Good communication skills (written & basic verbal)
- Ability to work in night shifts
- Basic computer and typing skills
- Customer handling and problem-solving ability
- Positive attitude and willingness to learn
Selection Process
- HR Interview (Walk-in)
- SD Panel Interview
- Voice Assessment
Important Instructions
- Mention “Bharani HR” on top of your resume
- Immediate joiners preferred
- Carry updated resume while attending
- Walk-in interviews are face-to-face only
Note: Sutherland does not charge any fees for recruitment. Be cautious of fraudulent job offers.
