Amazon is looking to hire for the position HR Contact Center Associate . This position requires Any Graduate with prior experience. Interested and eligible candidates have to apply with like arranged at bottom of this post. This vacancy available from 7th June 2022 and will expire soon .We are recommended to apply as earliest for early shortlist . Shortlisted candidates have to go through selection process( Test, Interview rounds ) for selection for the position.
Summary of Vacancy- HR Contact Center Associate
|Location||Work From Home|
|Salary Offering||₹ 1,50,000 – 4,50,000 P.A.|
|Hiring Designation||HR Contact Center Associate|
Job Role or Description
- – * Proven ability using Microsoft Office skills and other computer or internet based programs. * Demonstrated proficiency handling customer contacts, queries and resolutions. * Proven ability to manage customer contacts in a fast paced environment. * Proven ability to adjust to constantly changing workloads. * Proven ability to follow existing process with high attention to detail. * Proficient in English, both verbal and written. Preferred Qualifications * 2+ years of Contact Center, Customer Service, Human Resources or equivalent experience. * Basic US legislation Leave of Absence and Accommodations knowledge. * Previous experience working with SalesForce or similar programs. * 1 year of Leave and/or Accommodations experience, to include: previous work in a leave of absence and/or disability claim management role, with experience using case management systems, reviewing cases for eligibility, determining the appropriate leave and/or disability pay benefits that apply to a specific situation, and establishing/executing a case management plan. * Knowledge of US federal and state leave and disability laws * Previous HR experience * Proven ability to manage customer contacts in a fast paced environment. * Proven ability to adjust to constantly changing workloads.
Company Profile: Amazon.com strives to be Earth’s most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want – low prices, vast selection, and convenience – Amazon.com continues to grow and evolve as a world-class e-commerce platform