Tech Mahindra is a leading multinational company providing IT services, consulting, and business process outsourcing (BPO) solutions. It is part of the Mahindra Group.
Tech Mahindra serves global clients in industries like banking, telecom, healthcare, and retail, and is well known for offering career opportunities in customer support, voice process, and operations roles.
Job Details Table
| Category | Details |
|---|---|
| Company Name | Tech Mahindra |
| About Company | Global IT & BPO company with strong presence in customer support and banking processes |
| Industry | BPM / BPO |
| Job Role | Customer Care Executive (Banking Process) |
| Department | Customer Success, Service & Operations |
| Employment Type | Full-Time, Permanent |
| Experience Required | 0 – 3 Years |
| Salary / CTC | ₹1.5 – 2 LPA (up to ₹2.03 LPA) |
| Job Location | Noida |
| Openings | 30 |
| Applicants | 50+ |
Roles & Responsibilities
| Area | Details |
|---|---|
| Customer Support | Handle customer queries via calls (voice process) |
| Banking Process | Assist customers with banking-related services |
| Issue Resolution | Resolve customer complaints efficiently |
| Customer Satisfaction | Maintain high service quality |
| Documentation | Record customer interactions |
Preferred Candidate Profile
| Criteria | Details |
|---|---|
| Education | Graduate (UG with experience also eligible) |
| Experience | 0–3 years (6+ months BPO experience preferred) |
| Freshers | Eligible |
| Communication | Average to good English |
| Work Flexibility | Rotational shifts |
| Joining | Immediate joiners preferred |
Key Skills Required
- Customer Service
- Communication Skills
- Voice Process Handling
- Problem Solving
- Basic Banking Knowledge
Work Details
| Category | Details |
|---|---|
| Working Days | 5 Days/Week |
| Week Off | 2 Rotational Offs |
| Transport | One-side cab for odd hours |
| Shift | Rotational (Day shift available for females) |
Walk-In Interview Details
| Category | Details |
|---|---|
| Interview Dates | 30 March – 3 April 2026 |
| Time | 10:00 AM – 5:30 PM |
| Venue | Tech Mahindra Building, B-19, B-Block, Industrial Area, Noida (Near Sector 62 Metro, Opp. DME College) |
| Contact Person | Nikita Singh |
| Contact Number | 9211942649 |
| nikita.singh424@techmahindra.com |
Important Highlights
- Good opportunity for freshers + experienced candidates
- Entry into banking voice process
- 5-day working with cab facility
- Immediate hiring (quick selection)
- Growth in BPO/customer service career
Important Notes
- Mention “Nikita” on resume
- Requires communication skills (important)
- Voice process role (calls handling)