Infosys hiring B.Com,B.Tech,Any Graduate for Service Desk – Technical Support skills. Please walk-in for interview on 29, 30 and 31st January 24 at Pune location.Excellent communication skills to attend/resolve client issues on calls/chat/mail.Experience in using ticketing tools such as Service now, Remedy, control M will be added advantage.Experience of resolving queries utilizing voice skill on any of VPN, Drivers, O365, driver installations, Active directory.
Job Description:General support knowledge of Operating systems across various platforms and basic concepts of networking, cloud computing.Productivity applications like Microsoft office tools.Open to work in 24*7 and work from office environment.Analytical problem solvers who will understand issues and to resolve customer issues.Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently.Being proactive and show the utmost respect for customers time.Good time management, ensuring all contacts with customers add value.Work from Office.Note: Please carry a copy of this email to the venue and make sure you register your application before attending the walk-in.Please mention Candidate ID on top of the Resume***Please mention Source Name as DS – HRO DIRECTDocuments to carry:Carry a print out your updated resume;Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).All original education documents needs to be available for verification. (10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree).
If interested, please share your resume with below details to pc.sriram@infosys /thilberttadorine.p@infosys.com
- Name:
- Email & Mobile Number:
- Date Of Birth:
- Graduation:
- Post-Graduation: (If applicable):
- Total experience:
- Relevant experience:
- Current/Previous Company name:
- Current CTC:
- Expected CTC:
- Notice period:
- Current location:
- Flexible with Night Shift:
- Ready to Walkin:
