πΌ Accenture Mega Walk-in Drive β Customer Support Associate (Voice Process) | Mumbai | 6th June 2025
π Location: Mumbai (Vikhroli)
π
Date: 6th June 2025
π Time: 11:00 AM β 2:00 PM
π’ Venue: MDC2B, Ground Floor, Godrej Boyce Complex, Off LBS Marg, Vikhroli (West), Mumbai – 400079
π Contact HR Team: Azlifa, Icchita, Linta, Saima, Shubham
π’ Openings: 100+ Positions
π Join Accentureβs Dynamic Voice Process Team β Customer Support Associate
Are you passionate about customer interaction and solving problems? Accenture is hiring Customer Support Associates (Voice Process) for their Mumbai office. This is your opportunity to build a career with a global IT leader and enhance your communication and service desk support skills.
π¨βπΌ Job Role: Customer Support Associate (Voice Process)
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Industry: IT Services & Consulting
Work Mode: Onsite β Vikhroli, Mumbai
Shift: Rotational (Two-way cab facility available within city limits)
π§ Key Responsibilities:
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Handle customer interactions via voice (inbound/outbound).
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Ensure customer satisfaction, issue resolution, and retention.
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Follow standard procedures to resolve queries and escalate when needed.
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Interact within your team and supervisor; follow provided instructions for new tasks.
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Maintain service quality and meet performance targets.
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Work in a collaborative, team-driven environment.
β Who Can Apply:
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Experience: 1 β 4 Years in BPO/Voice Process/Customer Service
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Education: Any Graduate (Mandatory)
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Location: Candidate must be currently residing in Mumbai
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Skills Required:
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Excellent verbal communication
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Customer-first attitude
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Adaptability and flexibility
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Willingness to work rotational shifts
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Teamwork and process-oriented thinking
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π Perks & Benefits:
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Two-way transportation (pickup and drop within Accenture boundary)
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Work with one of the Top IT Services Companies
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Career growth opportunities in Telecom Operations & Customer Service
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Dynamic and inclusive work culture
πΆ Walk-in Interview Details:
π
Date: 6th June 2025
π Time: 11:00 AM β 2:00 PM
π Venue Address:
Accenture β MDC2B, Ground Floor
Godrej Boyce Complex, Off LBS Marg
Vikhroli (West), Mumbai β 400079
π Donβt Miss This Chance To Join Accenture!
Update your resume, dress formally, and walk in with confidence. Build your future with Accentureβs world-class customer support team.